Concierge Website Services Program
This program is best for those who place high importance on keeping your website in tip-top operating shape and have the need to update it fairly often.
Our CWS program is best for businesses that need to make consistent website updates but don’t have an internal resource to do so.
- READY TO SET SAIL? SCHEDULE AN EXPLORATORY.
- READY TO SET SAIL? SCHEDULE AN EXPLORATORY.
- READY TO SET SAIL? SCHEDULE AN EXPLORATORY.
- READY TO SET SAIL? SCHEDULE AN EXPLORATORY.
- READY TO SET SAIL? SCHEDULE AN EXPLORATORY.
Our Concierge Website Services program is $250 per month:
This plan is paid monthly and includes everything in our hosting-only program:
- Contained servers with only our clients
- 99.99% Uptime SLA
- Nightly backups
- SSL certificate plus renewals
- Core WordPress updates
- PHP updates
- Automated weekly plug-in updates through Smart Plugin Manager
- Malware scans for viruses
- 24×7 support by WP Engine
- *Add premium features like real-time Site Monitoring & Page Speed Boost for an additional fee
Plus:
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We conduct quality assurance checks to ensure everything looks and functions as expected, and a test contact form is submitted following manual core, WordPress, and theme updates every 4-6 weeks. You will be notified via email once completed.
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1 hour of monthly support through our ticketing system, to be used towards website-related updates including design, content, training, etc. Option to build up to 3 support hours in reserve at a time (if you don’t use an hour one month, it will roll over to the next month with a max of 3 hours in reserve) and use towards larger requests.
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Our typical response time on support tickets for this program is within the same business day, by noon the next day if the ticket was opened after 3:00 PM CST.
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A reduced hourly rate of $100/hour (instead of our agency rate of $125/hour) for additional support time during normal business hours – (9 AM-6 PM CST Mon – Fri)
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A reduced emergency hourly rate – $200/hour (instead of $250/hour) for any immediate support time needed outside our normal business hours.
Interested in website support with Armada?
Concierge Website Services FAQs
What servers do Armada Digital lease?
As a WPEngine Agency Partner, we lease our servers and directly handle any support issues related to site uptime and backups. Our servers utilize a global CDN, advanced caching, and the latest PHP version to ensure fast loading times.
Why host with Armada Digital?
There is a list of advantages to hosting with us, including having a real person to contact if you have any issues, access to premium plug-ins such as Gravity Forms, Advanced Custom Fields, WP Rocket, and Smart Plug-in Manager.
Is there a discount for multiple sites hosted with you?
Yes, so long as we’re billing the same company, you’ll receive 10% off your invoice for each additional site hosted with us. Please note: 503C organizations, multi-sites, or sites with higher traffic or storage needs will receive a custom rate.
What can my hour of support be used for?
Your support hour each month, which can roll over for up to 3-hours at one time, can be used towards website-related design, content, coding, or training. If you have a larger project in mind, we can also apply these hours to your estimate, reducing the price by up to $300.
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